IT maintenance is essential for ensuring the smooth operation, security, and longevity of your technology infrastructure. We provide top-tier, proactive IT support, ensuring that your systems are always up-to-date, secure, and performing at their best.
We understand the critical role technology plays in your business, so we are committed to delivering IT maintenance services on time, minimizing downtime and disruption. From optimizing performance to resolving issues before they escalate, our IT maintenance service helps reduce costs and increase efficiency.
Process Implementation
Each step reaching the standard will lead to an expected result.
Initial Assessment
Conduct a thorough assessment of your current IT infrastructure to identify areas that need attention.
Analyze system performance, security, and overall health.
Customized Maintenance Plan
Develop a tailored maintenance plan based on the assessment findings.
Schedule regular updates, patches, and system optimizations.
Implementation
Implement the maintenance plan, including system updates, security patches, and performance optimizations.
Conduct thorough testing to ensure all updates are effective.
24/7 Monitoring
Set up continuous monitoring of your systems to detect and address issues in real time.
Utilize advanced monitoring tools to track system health and performance.
Regular Reporting
Provide detailed reports on system performance, issues resolved, and maintenance activities.
Schedule regular review meetings to discuss ongoing maintenance and future improvements.
Ongoing Support
Offer continuous support to address any emerging issues and answer any questions.
Provide proactive recommendations for further optimizations and improvements.
What makes different
Ensure your technology runs smoothly with our proactive IT maintenance services. We keep your systems up-to-date, secure, and efficient, minimizing downtime and reducing costs. Trust our skilled professionals to handle your IT needs so you can focus on growing your business.
Minimized Downtime
Proactively prevent issues for uninterrupted operations.
Cost Efficiency
Address potential problems early to reduce expenses.
Enhanced Security
Regular updates and monitoring protect against threats.
Expert Support
Quickly resolve issues with professional assistance.
Solution Price
Standard Package
- Deadline commitment:
4 - 6 weeks - Website or Application:
5 template - Standard UI/UX design
- Integrate basic CMS (WordPress/Scapi)
- Design compatible with mobile and desktop
- Support for initial hosting setup
- Data migration
- API integration (online payment, third-party tools)
- Compliance with WCAG 2.2
- Advanced data analytics systems (Power BI, Tableau)
- Multi-cloud deployment (AWS, Azure, Google Cloud)
- Compliance with OWASP security standards.
- Maintenance:
3 months
From
Professional Package
- Deadline commitment:
8 - 12 weeks - Website or Application:
15 template - Modern interface design with prototyping (Figma)
- Integrate basic CMS (WordPress/Scapi)
- Design compatible with mobile and desktop
- Support for initial hosting setup
- Data migration
- API integration (online payment, third-party tools)
- Compliance with WCAG 2.2
- Advanced data analytics systems (Power BI, Tableau)
- Multi-cloud deployment (AWS, Azure, Google Cloud)
- Compliance with OWASP security standards.
- Maintenance:
6 months
From
Enterprise Package
- Deadline commitment:
>= 16 weeks - Website or Application:
25 template - Modern interface design with prototyping (Figma)
- Integrate basic CMS (WordPress/Scapi)
- Design compatible with mobile and desktop
- Support for initial hosting setup
- Data migration
- API integration (online payment, third-party tools)
- Compliance with WCAG 2.2
- Advanced data analytics systems (Power BI, Tableau)
- Multi-cloud deployment (AWS, Azure, Google Cloud)
- Compliance with OWASP security standards.
- Maintenance:
6 months
Depend on
Our Clients
We collaborates & develops alongside reputable industry-leading partners
Case Studies
Peugeot APP
Peugeot APP is a mobile application developed by the car manufacturer Peugeot, helping users easily manage and track information about their cars. The app provides features such as maintenance scheduling, repair appointment setting, vehicle tracking, driving directions, and alerts on the car’s status. This is a useful tool to help users maintain and preserve their cars efficiently.
✔︎ Download App: thaco.link/app/peugeot/
✔︎ Industry: Automotive
Hoan My website
The Hoan My website is the official website of the Hoan My International Hospital System – one of the leading healthcare systems in Vietnam. On this website, users can learn about the services and medical specialties that Hoan My provides, as well as schedule online appointments and participate in attractive health promotion programs. With the mission of providing high-quality healthcare services, the Hoan My website is a trusted destination for everyone in their healthcare journey.
✔︎ Website: https://hoanmy.com/
✔︎ Industry: Health Care
Fulbright website
The Fulbright website is the official source of information on Fulbright scholarship programs, one of the world’s leading international scholarship programs. The website provides information on how to apply, selection criteria, and the benefits of participating in the program. This is the top place to learn about top-notch opportunities for studying, researching, and experiencing cultures worldwide.
✔︎ Website: https://fulbright.edu.vn/
✔︎ Industry: Education
FAQ
Question: How often should IT Maintenance be performed, and what tasks are included?
Answer: IT Maintenance should be performed regularly, with routine checks typically scheduled monthly or quarterly. Tasks include system updates, data backups, performance monitoring, troubleshooting, and ensuring software and hardware operate at peak efficiency. Proactive maintenance prevents downtime, enhances system longevity, and protects against potential security threats.
Question: What specific issues are addressed during a WCAG Audit & Upgrade?
Answer: During a WCAG Audit & Upgrade, we address accessibility barriers such as missing alt-text for images, poor color contrast, non-functional keyboard navigation, and incompatibility with screen readers. We also test and fix issues related to forms, multimedia captions, and document accessibility, ensuring full compliance with WCAG 2.1 standards.
Question: How do you identify and resolve security vulnerabilities during a Security Audit?
Answer: Common causes of slow website speed include large image sizes, excessive or unoptimized scripts, lack of caching, and slow server response times. Our Page Speed Audit & Upgrade addresses these issues by compressing images, minifying CSS/JavaScript/HTML files, enabling browser caching, optimizing server settings, and implementing a Content Delivery Network (CDN) for faster load times.
Question: What are common causes of slow website speed, and how do you fix them?
Answer: We use advanced tools and techniques, such as vulnerability scanning, penetration testing, and configuration analysis, to identify security risks. Once vulnerabilities are detected, we implement fixes like patching software, strengthening firewalls, enabling encryption protocols, and setting up multi-factor authentication.
